Privacy Policy

The following definitions apply to this document:

If You continue to browse and use this Website You are agreeing to comply with and be bound by the following Privacy Policy, which together with Our Terms and Conditions of Use, Disclaimer and Cookie Policy governs Our relationship with You in relation to this Website.

  1. DBFCS is registered with the Information Commissioners Office under the Data Protection Act 1998 and has been continually since November 2004.
  2. We are committed to ensuring that Your privacy is fully protected. Should We ask You to provide information by which You can be identified when using this Website, then You can be assured that it will only be used in accordance with this Privacy Policy.
  3. We will not sell, distribute or lease Your personal information to third parties unless We have expressly gained Your permission to do so or are required by law.
  4. We may collect the following information:
    1. Your name.
    2. Your contact information including Your email address or Your postal address.
    3. Your computer's IP address and details of Your web browser (for security, authentication or technical support troubleshooting).
    4. Your chosen Website settings and preferences if applicable.
  5. What We do with the information We gather:
    1. We only collect information if it is strictly necessary to provide you with a service. Where We ask for Your information We strive to ask for the bare minimum.
    2. We may use Your data to provide You with a product or service.
    3. We may use Your data to provide You with support related to Our products or services.
    4. We may use Your data for Internal record keeping.
    5. We may use the information We collect to improve Our products and services.
    6. So long as You have agreed to receive these, We may periodically send You promotional emails about new products new services, special offers or other information which We think You may find interesting using the email address which You have provided to Us.
    7. We may use Your information to customise Our Website according to your interests and preferences.
  6. Security
    1. We are committed to ensuring that Your information is secure. In order to prevent unauthorised access or disclosure We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information We collect online.
  7. Cookies
    1. We may use cookies on Our Website. Please refer to Our Cookie Policy for more details on these.
  8. Statistics
    1. Our server automatically gathers anonymous user statistics purely for analysis. Data collected includes, but is not limited to:
      1. The date and time of your visit.
      2. Your web browser software details.
      3. Your IP address.
      4. Referral data such as the last page that directed You to this Website and if that was a search engine they inform Us of the search phrase You used to Reveal Our Website.
    2. Our website may use Google Analytics, a data analytics product created and hosted by Google. Their privacy policy can be found at http://www.google.com/analytics/learn/privacy.html
    3. With this data we are able to perform the following statistical analysis to improve our Website for You and future Users:
      1. We can identify peak times of the day, week, month or year and can plan updates around these.
      2. We can identify the most popular web browsers used to access Our Website and can tailor features and functionality to ensure compatibility with these web browsers and operating systems.
      3. We can identify your country from the IP address You have been assigned by Your Internet Service Provider ("ISP") . We can then identify which countries and languages We should tailor Our Website towards.
      4. By knowing how you arrived at our website we can strengthen our relationships with other Websites. We can also tailor Our Website content to what Our visitors are searching for, providing a better quality of service for You and future Users.
    4. Statistics are completely anonymous and the data gathered is not personally identifiable. Data is aggregated to make informed operational decisions about the direction to move the Website in. these statistics are essential for providing You and future Users a better quality of service.
  9. Third Party Services
    1. We may use, embed or link to third party services on our website, including, but not limited to, Twitter, Facebook, Google+, Pinterest, YouTube and Feedburner (Google). These services have their own privacy policies and any data you supply to them will be treated in accordance with those privacy policies.
    2. We use third parties to display advertisements. You can find out more about these in our Cookie Policy document. Some of these advertisements are Interest-based. Interest-based advertising enables advertisers to reach users based on their inferred interests and demographics. These advertising providers have their own privacy policies and any data you supply to them will be treated in accordance with those privacy policies.
    3. We have no control over the data policies of third party services.
  10. Accessing Your personal information
    1. For a small fee we can provide you with details on what information we hold about You. For details of this service please contact Us via http://www.dbfcs.co.uk/contact/
    2. If you believe that any information We are holding about You is incorrect or incomplete, please contacting Us as soon as possible. We will promptly correct any information that is found to be incorrect.